Privacy policy

Source by FMI (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website or use our services. This Privacy Statement outlines the information we may collect and how we use, disclose, and protect that information.

Privacy and the protection of personally identifiable information is addressed in our certified ISO 27001 Information Security Management System. As part of FMI, Source has implemented a policy in accordance with the UK GDPR and Data Protection Act 2018 for the privacy and protection of personally identifiable information (PII). This policy is communicated to all persons involved in the processing of PII.

Compliance with this policy is assured by the appointment of a Privacy Officer, who provides guidance to managers, users, and service providers on their individual responsibilities and the specific procedures that should be followed. Technical and organisational measures to protect PII have also been implemented.

Information We Collect

1. Personal Information - We may collect personal information, such as names, email addresses, and other contact details, when voluntarily provided by users (for example, when requesting information on Baby Boxes or Play Packs).

2. Automatically Collected Information - We may automatically collect certain information, such as IP addresses, browser types, operating systems, and other usage data, to enhance the user experience and improve our services.

How We Use Your Information

1. Providing Services - We use the information we collect to deliver and improve our "Best Start in Life" programmes, respond to enquiries, and personalise the user experience.

2. Communication - We may use your contact information to send you important updates, newsletters, or communications regarding our services that may be of interest to you. You can opt-out of these communications at any time.

3. Analytics - We use analytics tools to understand how users interact with our website, allowing us to make improvements based on user behaviour and preferences.

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share information with trusted third parties who assist us in operating our website, conducting our business, or servicing you (such as logistics partners for kit delivery), provided that such parties agree to keep this information confidential.

Data Security

We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction, aligned with our ISO 27001 standards.

Cookies

We use cookies to enhance your browsing experience on sourcebyfmi.co.uk. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our website may become inaccessible or not function properly.

Your Rights

You have the right to access, correct, or delete your personal information. If you have any questions or concerns about your data, please contact us using the information provided below.

Changes To This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be posted on this page, and the date at the top will indicate the last update.

User-Submitted Content (Contact Forms)

When you fill out a form on our Website (e.g., to request a consultation or download a resource):

  • You agree to provide true, accurate, and current information.
  • You consent to us contacting you regarding your enquiry in accordance with our privacy policy.
  • You must not misuse our forms by knowingly introducing viruses, trojans, worms, or other material that is malicious or technologically harmful.

Contact Information

If you have any questions regarding this Privacy Statement, please contact us at:

Email: hello@fmi.ie